Reseller and Distributor Roles in Team 8K

Ask which permissions are included

A reseller workflow normally centres on customer lines, durations, balances and renewals. Distributor access may involve approved allocations or downstream operators, but the exact controls must be confirmed for the issued account.

The supplied dashboard contains a sub-reseller area. Its presence in a preview does not establish that every credit package includes those permissions. Ask which actions are enabled, who can perform them and how allocations are recorded.

Set support boundaries before onboarding another operator. Identify who handles customer device setup, account changes, source issues and unresolved credits. A clear escalation record is more useful than an unsupported promise of a particular response time.

Keep a private allocation and balance record, review recognised access and confirm the intended debit before applying an action. Do not share a single manager login among unrelated operators as a substitute for a supported permission structure.