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Team 8K reseller guides

Browse Team 8K reseller guides for credits, customer expiry, renewals, record keeping, account security and support handover.

RESELLER GUIDES

Build a clearer customer workflow.

Record opening balance, package debits, top-ups and closing balance as separate entries.

Separate the customer term cost from app fees, payment fees, support time and other operating costs.

Keep enough credits for agreed renewals before assigning the entire balance to new activations.

Give the customer the agreed trial window, account format, device guide and private support route.

Check line status and balance before retrying a slow create or renewal action.

Track the issued account expiry separately from player licences and expected payment dates.

Confirm the available panel actions and restrict access to the people who need them.

Collect a precise non-sensitive report before escalating a source or account problem.

Compare the unit credit rate with realistic demand and the size of the upfront commitment.

Keep references, terms and confirmation dates together while storing credentials privately.

Browse Team 8K reseller guides for credits, customer expiry, renewals, record keeping, account security and support handover.